Support

We're here to help

Reach out any time, and take a look at the most common questions below.

Email support

support@yaardroutes.com

Typical response within 23 business days

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Frequently asked questions

How do I plan a trip?

Start in Explore and tap the spots you want across the 14 parishes. They drop into the Trip tab, where your route builds itself across the island. Then open Costs to set your crew size, transport and meals for a day-budget estimate.

Do I need an account or internet?

No. Yaad Routes works fully offline with no account, no login, and no sign-up. Everything is stored right on your device, so you can plan from anywhere — even with no signal.

Are prices accurate?

Prices are estimates for planning only — not quotes. They are meant to give you a realistic sense of a day budget, but actual costs can vary. Use them as a guide, not a guarantee.

What is the Itinerary Export purchase?

Itinerary Export is one optional, one-time in-app purchase that lets you export your planned trip. The app itself is paid, and this is the only extra purchase. All payments are handled by Apple.

How do I restore my purchase?

Open the Trip tab and choose Restore. Your purchase is tied to your Apple ID, so signing in with the same Apple ID will restore the Itinerary Export you already bought — at no extra charge.

Why did my trip disappear?

Your trip is stored locally on your device, never on a server. If you deleted the app, reset the device, or restored a backup that did not include it, the data can be lost. Device backups (like iCloud) are controlled by you and Apple.